Complaints and compliments policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.

Please address all correspondence to:

Hayley Slatter – Practice Manager

Old Town Surgery

Curie Avenue

Swindon

SN1 4GB

Tel (01793) 616057

Please see below the link to the practice complaints and compliments leaflet

Complaints comments and suggestions leaflet