Important:

New urine sample collection process now in place.Great Western Hospital is introducing Monovette kits for urine samples.Please collect your kit from the practice and follow instructions provided.

Complaints and compliments policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.

Please address all correspondence to:

Hayley Slatter – Practice Manager

Old Town Surgery

Curie Avenue

Swindon

SN1 4GB

Tel (01793) 616057

 

Please see our Complaints Leaflet attached here